Just as you take on the pilot-in-command role while you are in the air, our customers are the owner-in-command during the maintenance process. Our customers’ satisfaction is what matters to us the most making us a reliable maintenance provider.
The work we do will always represent our commitment to quality. We stand behind the quality of our work, and we are proud of the result. Quality is a promise that is never compromised when we undertake any task.
We understand how time is crucial for our valued customers, therefore, we focus on an efficient workflow that limits your aircraft’s downtime. You can rest assured whatever work we undertake; we will keep you updated on the aircraft’s progress and timetable of completion.
Our innovative approach to aircraft maintenance begins with how we structure our facilities. Each aircraft is assigned to a team of skilled technicians who are led by a crew chief. The crew chief will be your single point of contact for your aircraft.
Our maintenance workflow ensures that each aircraft owner is in control of each step of the process. Repairs, alterations, and servicing will be approved or declined by the owner before any work starts. If you are unsure about what needs to be done, contact the crew chief who will help make the best decision about your aircraft. Before committing to any work on the aircraft, the owner will receive a written estimate with a cost estimate and completion schedule.